ASIC Licensed

APIL (Australasian Property Investments Limited) holds an Australian Financial Services Licence (AFSL No. 238795). APIL is authorised to provide general financial product advice for interests in managed investment schemes (syndicates) to retail and wholesale investors.

Responsible Entity/Trustee

APIL’s main responsibilities are to make sure that the Trust is managed according to the Constitution,  the Corporations Act, the established investment policy for the Trust and to properly administer the Trust.

Keeping You Informed About Your Investment

To help keep you informed of your investment the following are provided:

  • A confirmation notice stating your Application Form has been successfully received.
  • Issuance of a Unit Certificate after settlement of the Property confirming your allotment of Units in the Trust.
  • Remittance statements confirming your monthly income distribution.
  • Six monthly ASIC RG46 reports.
  • Annual financial reports and tax statements.
  • Annual property reports.

Anti-Money Laundering and Counter-Terrorism Financing

On behalf of APIL, the unit registry provider, Boardroom, is required to collect and verify certain customer identification information in compliance with AML/CTF Legislation before it can issue Units to an investor.

If you apply through a financial advisor your identification and verification checks can be carried out by your financial advisor who will also complete the relevant identification form issued by Investment and Financial Services Association Limited and the Financial Planning Association of Australia (IFSA/FPA Form).

If you are submitting your application directly to Boardroom (without the assistance of a financial advisor) you must submit copies of your identification documents with the online Application Form. In some instances these identification documents must be certified. The required identification documents will be set out in the online Application Form process in Boardroom’s platform. If you do not complete the relevant verification sections of the online Application Form on Boardroom, the online Application Form will not be able to be processed.

Complaints Handling

APIL takes complaints seriously and has procedures in place to properly consider and deal with any complaints received from Investors. Investors, including Indirect Investors have access to the dispute resolution process. If you have a complaint or query in relation to the administration or management of a syndicate or trust please contact APIL’s Compliance Manager on +61 8 9380 3222 or email info@apilgroup.com or write to APIL, PO Box Z5192, St Georges Tce, Perth, WA 6831.

The Compliance Manager will ensure your complaint is acknowledged in writing upon receipt, investigate it and decide in a timely manner what action is to be taken, with a formal response provided no later than 30 calendar days from receipt of the initial complaint.

APIL’s Public Complaints Handling Policy is available here. A hard copy of the Public Complaints Handling Policy is available upon request.

If you are dissatisfied with our response you may raise the matter with the following ASIC approved entity of which APIL is a member:

Australian Financial Complaints Authority
GPO Box 3 Melbourne VIC 3001
Telephone: 1800 931 678
Email: info@afca.org.au
Website: www.afca.org.au